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Privacy Policy

Your privacy and data security are our top priorities

Surendra-Charu Foundation

Committed to Privacy & Data Protection | info@surendracharu.org

Your Trust, Our Commitment

Surendra-Charu Foundation is dedicated to maintaining the confidentiality of your personal data and adheres to the highest privacy standards.

This Privacy Policy outlines how Surendra-Charu Foundation collects, uses, discloses, and protects information during your interaction with our services. By using our services, you consent to the practices described in this policy.

User Consent

By engaging with our services (e.g., education programs, nutrition initiatives, environmental efforts, women empowerment, or donations), you consent to the collection and processing of your personal data as outlined in this policy.

Regional Compliance: Where applicable, we process your data in compliance with India’s Digital Personal Data Protection (DPDP) Act, 2023, and other relevant laws. Explicit consent may be required for specific processing activities.

Collection and Use of Personal Information

Personal Data: Data that identifies you (e.g., name, address, email, phone number, payment details). Pseudonymized or anonymized data linked to personal data may also be considered personal data.
Information You Provide

We may collect the following when you register, participate in programs, donate, or contact us:

  • Name, email address, mobile number, postal address
  • Educational qualifications, interests (for education or empowerment programs)
  • Payment information for donations (processed via secure payment gateways)
  • Legal/identification details when required
  • Messages, feedback, or documents you share
Automatically Collected Information

When you access our website, we may collect:

  • IP address, device and browser information, operating system
  • Pages viewed, time spent on the site, referring URLs
  • Cookies and similar technologies (for analytics and performance)
How We Use Your Information
  • To operate and improve our services
  • To provide education, nutrition, environmental programs, and social welfare initiatives
  • To process donations and issue receipts
  • To communicate about events, programs, and updates
  • To comply with legal, accounting, and regulatory requirements
  • To prevent fraud, abuse, or security incidents

Children’s Privacy

Age Restriction: Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal information from individuals under 16 without verifiable parental consent. If we become aware of such collection, we will take steps to delete the data and notify the parent where feasible.

If you suspect a child has provided us with personal information, please contact us immediately using the details below so we can take appropriate action.

Data Security, Sharing, and Retention

We implement technical and organizational measures to protect personal data (e.g., encryption in transit, role-based access, logging). However, no internet-based transmission or storage method can be guaranteed 100% secure.

Who We Share With
  • Service providers (IT, payment gateways, email delivery) bound by confidentiality obligations
  • Regulatory authorities when required by law
  • With your consent, for specific purposes
Retention

We retain personal data only as long as necessary or as required by law. Once no longer needed, data is securely deleted or anonymized.

Cookies and Analytics

We use cookies and similar technologies to enhance site functionality, analyze usage, and remember preferences. You can control cookies through your browser settings; however, disabling some cookies may affect site functionality.

Your Rights and Choices

  • Right to access and obtain a copy of your personal data
  • Right to correct or update inaccurate information
  • Right to withdraw consent for processing
  • Right to request deletion, subject to legal obligations
  • Option to opt-out of marketing communications at any time

To exercise these rights, contact us using the details below. We will fulfill requests after verifying your identity.

Changes to this Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the "Last Updated" date will be revised. Continued use of our services after changes indicates acceptance of the revised policy.

Contact Us

For questions, complaints, or requests regarding this Privacy Policy, please contact us below:

Address

Dudhpatil-VII, P.O / P.S – Malugram, District – Cachar, State – Assam, PIN – 788003

Last Updated: October 07, 2025